Frequently Asked Questions
To ensure compatibility, our containers are designed with national standard neck sizes. The neck size is indicated on the container’s product page, such as “33-400”, which represents the diameter and threading of the container’s neck. To find a cap or closure that fits your container perfectly, simply search for one with the same neck size, in this case, “33-400”. If you require further assistance or have any questions, you can call or email us.
1. Browse our website and locate the product you are interested in.
2. Click the “Inquire Now” button associated with the product.
3. Fill out the provided modal form with your contact details and quantity needed.
4. Submit the form.
5. One of our packaging experts will review your request and get back to you promptly with a customized quote.
We value your time and aim to provide a seamless quote request process. Should you need any further assistance or have additional inquiries, please don’t hesitate to call us.
Our products are available for purchase by the case and pallet. Whether you require a larger quantity for your business or have specific packaging needs, we would be happy to accommodate you.
Our samples are generally offered free of charge when customers provide their UPS or FedEx Account numbers. However, please note that certain items or larger sample quantities may incur a fee. For more details, please feel free to reach out to our team at 866-960-1827 or via email at firstname.lastname@example.org.
We gladly accept payments through Zelle, Visa, American Express, ACH(Automated Clearing House), check, bank wire transfers, and cash.
Yes, you can absolutely pick up your order from our warehouse! Not only does this provide you with the convenience of getting your products directly, but it also allows you to save on freight costs. Our warehouse pickup service is available Monday to Friday, between 9:30 AM and 5:30 PM.
Yes, we offer international shipping services to meet the needs of our valued customers worldwide. Please note that the customer is responsible for shipping charges, as well as any applicable duties and customs clearance fees. For specific information on international shipping options and pricing, please contact us at email@example.com.
All returned items must be in unused, original condition for resale. Please note that the shipping fee, clearance items and special order items that we do not normally stock are non-returnable.
If you have any questions or need assistance with the returns process, don’t hesitate to reach out to us.
Yes, we offer in-house decoration services for your packaging. To learn more about our capabilities, feel free to visit the services section on our website.
Still Have Questions?
We’re here to assist you in every way we can! If you have any lingering questions or need further information, please don’t hesitate to reach out to us using the contact details below.